We're Delivering Safely & Successfully
At MOMENTO MAGICO, it’s our job to help you express, connect and celebrate with the important
people in your life and you can continue to count on MOMENTO MAGICO to safely deliver your
messages of love when you need to the most.
We’ve made some changes to help keep everyone that plays a part in our service - you, your loved
ones, our staff, florists and drivers - safe during this time.
Limiting contact when delivering orders to your recipients will help keep everyone healthy, so in the
interest of safety, your order may be subject to special precautions being implemented for contact-
For home deliveries, couriers have been advised to knock so as to announce their arrival, then leave
your gift on the doorstep if safe to do so, we recommend to include a recipient contact number.
For deliveries to a business, aged care facility, hospital (many Hospital ARE NOT accepting flowers at
the moment) and all other location types, couriers have been requested to leave deliveries at
reception. We will no longer require a signature upon delivery.
By implementing this change we are acting to ensure that we minimise transmission as much as
possible, protecting our florists, couriers and your recipients, while still continuing to deliver
beautiful flower arrangements to so many Australians that deserve some happiness in their day.
We take our responsibilities of health and safety extremely seriously and in light of the current
events, MOMENTO MAGICO continues to monitor the situation closely and will adjust our
procedures as appropriate.
This is an immensely difficult time for everyone and we want to acknowledge the incredible efforts
of our staff, our florists and couriers who are working hard right now, as well as the doctors and
nurses and medical staff on the front lines.
MOMENTO MAGICO would also like to thank you, our wonderfully supportive customers for trusting
us with your flower deliveries to help you be “there” when you can’t physically be there.